Verified account creation
Public signup uses email verification before a client workspace is created.
Trust & Security Architecture
Security controls built around access, accountability and controlled activation
AI Tech Solutions uses practical safeguards to separate public enquiries, client onboarding, operational messaging access and provider administration. The goal is simple: the right user gets the right access, at the right stage, with an auditable path to activation.
Access control
Access grows only as the account becomes ready.
Creating an account does not automatically unlock messaging. New clients first enter a limited onboarding workspace while operational features remain restricted.
Limited onboarding workspace
Pending clients can complete approved onboarding actions without gaining full messaging access.
Role-based administration
Administrative and staff responsibilities are separated so sensitive actions are not treated as ordinary user tasks.
Inactive or suspended access
Inactive, rejected or suspended states do not unlock operational messaging features.
Controlled activation
100% onboarding is not the same as Operational Active.
AI Tech deliberately separates onboarding approval from live messaging activation. This helps prevent an approved profile from becoming operational before the required provider and Sender ID checks are complete.
Account / Lead
The client account exists, but messaging remains locked while profile information is completed and reviewed.
Documentation
Required documents can be uploaded, reviewed and verified without granting operational messaging access.
Sender ID Application
Sender ID requirements, payment and approval remain distinct from full account activation.
Ready for Provisioning
Final onboarding approval means the account is ready for provisioning — not yet live for messaging.
Operational boundary
Operational Active requires verified prerequisites.
Before full messaging access is enabled, AI Tech checks the provider account mapping, provider identity, successful account synchronization, verified provider credentials and at least one active Sender ID.
Credential handling
Provider credentials stay on the administrative side.
Provider API credentials are handled server-side and are not presented as ordinary client-facing account data. Client users interact with the AI Tech workspace rather than provider secrets.
See the messaging service →- 1
Provider identity is mapped
Provider username and account identifiers are associated with the correct organisation before operational activation.
- 2
Credentials are verified
Credential readiness is treated as a controlled administrative prerequisite rather than a client-editable setting.
- 3
Activation stays gated
Missing provider evidence, sync status or Sender ID approval keeps the account non-operational.
Accountability & auditability
Important onboarding decisions leave a visible trail.
Controlled workflows record the current status, next action and key administrative decisions so progress can be reviewed instead of relying on informal handovers.
Application referencePublic applications receive a persistent reference that can be used through onboarding and tracking.
Stage historySubmission, approval, clarification and operational milestones are recorded against the client workflow.
Current actionThe platform keeps the next required action visible so the client and administrator know what is pending.
Operational separationLegacy or commercial labels do not override the canonical operational status used to authorize messaging access.
Shared responsibility
Security also depends on how the account is used.
AI Tech provides platform controls, but clients remain responsible for protecting their login details, managing authorized staff, supplying accurate onboarding information and using messaging responsibly.
AI Tech responsibilities
- Controlled onboarding and activation
- Administrative access boundaries
- Provider credential handling
- Operational status enforcement
- Support and issue follow-up
Client responsibilities
- Protect account credentials
- Use authorized staff accounts
- Provide accurate organisation information
- Use approved Sender IDs
- Report suspicious access promptly
What we do not claim
AI Tech does not present unsupported certifications or promise that any system is risk-free. Security is managed through practical controls, restricted access, verification and continuous operational discipline.