Track 02 — ICT Services
Hands-on technical support, hardware, marketing and print — so you have one partner for everything technology-related.
ICT Solutions Center
Services are grouped by the operational area they support.
Core physical technology for secure, connected and well-managed workplaces.
Ongoing technical support to keep devices, users and systems operational.
Business ICT equipment, components and deployment support.
Professional digital presence, hosting and online business support.
Practical technology services that support administration, communication and growth.
Bulk SMS and branded Sender ID are managed as a dedicated AI Tech product line.
Diagnostics, repair, networking, cybersecurity and support plans — including attendance and access control (biometrics, CCTV).
Desktops, laptops, printers, networking equipment and spare parts for offices and institutions.
Offsite backup and disaster recovery so institutional records survive hardware failure or loss.
Social media, Meta Ads, SEO, Google Business Profile and graphic design that turn attention into enquiries.
Flyers, brochures, branded merchandise, training materials and office stationery.
Guidance aligned to Kenya's Data Protection Act for institutions handling student, patient or member data.
How the pieces connect
A client may start with a website, CCTV installation, computer support or Bulk SMS, then expand into software platforms, hosting, networking or ongoing maintenance without changing technology partners.
What our ICT services solve
Each service is mapped to the issue it solves and the result it should support.
AI Tech can plan and install CCTV, biometric attendance, access control and the network infrastructure that supports them.
Outcome: stronger security, attendance visibility and site control.View infrastructure services →We diagnose, repair, configure and maintain computers, printers, networks and related office technology.
Outcome: less downtime and more consistent operations.View support services →AI Tech supports network design, Wi-Fi deployment, structured cabling and equipment configuration.
Outcome: more reliable access to systems, internet and shared resources.View network solutions →We design and manage professional websites, hosting, updates, SEO and digital support.
Outcome: a stronger public image and clearer enquiry path.View web & digital services →AI Tech can coordinate software, websites, messaging, hosting, hardware and support as one technology partner.
Outcome: fewer hand-offs and clearer responsibility.Discuss your ICT environment →Use AI Tech Messaging for Bulk SMS, Sender ID, delivery tracking, staff access and guided onboarding.
Outcome: professional communication with better control.Explore Bulk SMS →Choose the right ICT path
This comparison helps separate urgent support needs from infrastructure, equipment and longer-term digital improvement.
| Situation | Best starting service | Usually includes | Main outcome |
|---|---|---|---|
| Frequent breakdowns or slow devices | ICT Support & Maintenance | Diagnostics, repair, updates, preventive maintenance | Less downtime |
| Weak security or attendance visibility | Infrastructure & Security | CCTV, biometrics, access control, networking | Better control and visibility |
| Need new devices or equipment | Hardware & Equipment | Computers, printers, networking gear, installation | Properly deployed business equipment |
| Weak website or online presence | Web, Hosting & Digital | Website, hosting, maintenance, SEO, digital support | Stronger public image and enquiry flow |
Choose by urgency
We can assess the immediate problem, recommend the first action and then help you build a longer-term support plan.
ICT infrastructure, support, hardware, websites and custom systems vary by scope. Share the requirement and AI Tech will prepare the appropriate quotation.
ICT infrastructure, support, hardware, web work and custom systems vary by requirement. Share the scope and AI Tech will prepare the appropriate quotation.
ICT service guide
AI Tech supports organisations that need practical ICT infrastructure, security, support and digital systems rather than disconnected one-off installations.
Plan and install surveillance systems for offices, institutions and business premises, including camera placement, recording infrastructure and ongoing technical support.
Request CCTV support →Deploy biometric attendance technology for staff or controlled access environments, with installation and support based on the organisation's requirements.
Discuss biometric setup →Support desktops, laptops and related ICT equipment through troubleshooting, maintenance, setup and replacement planning.
Request ICT support →Design and maintain organisational websites, online forms and connected digital systems with attention to usability, structure and operational workflows.
Explore software platforms →Need ICT support?
Share whether you need CCTV, biometrics, repair, networking, website development or general ICT support.
ICT support
Share the issue or project scope and AI Tech can help identify the appropriate technical next step.